US

Frequently Asked Floral Questions

Have a burning question about Floral Image? We probably have the answer below. Explore our FAQ section for quick solutions and helpful information about how we can help change the way people see your workplace.

About Floral Image

What is Floral Image?

Floral Image delivers Designer Floral arrangements that brighten business spaces. Refreshed monthly — no water, no mess, no maintenance. It’s a beautiful way to change the way your workplace feels.

Who is the service for?

We partner with businesses that want their space to feel fresh, welcoming, and visually consistent — from healthcare and hospitality to retail, aged care, real estate, and more.

Are the flowers real?

They look real — but they’re Designer Flowers. Styled to replicate the beauty of freshly cut flowers, they stay vibrant all month long. Most people can’t tell the difference until they touch them.

What sizes are available?

We offer three beautifully balanced sizes to suit any space: Small, Medium, and Large. Each arrangement is proportioned for impact — from reception desks to large open-plan settings.

What makes Floral Image different?

We deliver better flowers, refreshed monthly — without the effort, mess or cost of farmed alternatives. No contracts. No fuss. Just an effortless refresh that reinvigorates your space.

Are your flowers sustainable?

Yes. Our Designer Flowers have up to 80x lower carbon impact than traditional floral supply chains — verified through Life Cycle Analysis. There’s no water, no refrigeration, and no flower waste. It’s a cleaner, longer-lasting alternative to cut flowers

How It Works

How does the refresh work?

Each month, we deliver a new Designer Flower arrangement tailored to your space — and collect the previous one. This refresh keeps your environment looking fresh, relevant, and effortlessly elevated all year round.

What’s included in the service?

Everything. We take care of styling, delivery, collection, and seasonal updates — so your workplace always looks polished, consistent, and professionally presented.

Can I choose the style or colour of my flowers?

Yes. Your Designer Flowers are curated to reflect your brand and environment. You can update the look throughout the year to align with campaigns, events, or the seasons.

Do you have lock-in contracts?

No contracts, no lock-in. You’re free to pause, update, or cancel your service at any time — though most clients stay for years due to the ongoing value, consistency, and ease we deliver.

How do I try Floral Image?

Start with a 7-day free trial. We’ll deliver and style a Designer Flower arrangement in your space so you can experience the transformation firsthand — no setup, no maintenance.

What happens after the trial ends?

If you love the transformation (and most do), we’ll continue refreshing your workplace with new arrangements each month. If not, we’ll simply collect the flowers — no questions asked.

Product & Service Care

How long do the flowers last?

Our Designer Flowers are made to last — they don’t wilt, shed, or fade. We refresh them monthly to ensure your space always feels fresh, on-brand, and full of life. Plus, we’re continually releasing new designs that are delivered across every city we service — so your workplace always stays on-trend and beautifully up to date.

Do I need to water or maintain the flowers?

Not at all. There’s no watering, cleaning, or upkeep required. We handle the refresh so your space always looks perfect.

Are they suitable for healthcare or hospitality environments?

Yes. Our Designer Flowers are water-free, allergen-free, and contain no organic matter — making them ideal for hospitals, aged care, medical practices, and clinical environments. There are no spills, no pollen, and no maintenance required.

Do you support multiple locations?

Absolutely. We deliver consistent service across multiple sites — ensuring every space looks cohesive and beautifully presented. For added convenience, you can manage all locations and billing under one account if preferred.

Can I speak with someone directly?

Definitely. Just fill in your details and include a quick note — we’ll be in touch promptly. Or simply reply to any email we’ve sent, and it’ll go straight to your local team.

How do you handle delivery and installation?

We manage the entire process — discreetly delivering and styling your new arrangement while collecting the old one. It’s quick, professional, and seamless.

Pricing, Logistics & Service Options

Do you offer lock-in contracts or long-term commitments?

No lock-ins. You’re free to start, pause, or cancel at any time. Most clients stay for years because the service is effortless, consistent, and delivers lasting value.

How much does the service cost?

Our service starts from $13 per week, and includes delivery, styling, monthly refresh, and collection. You can choose from Small, Medium, or Large arrangements — each designed to suit different spaces while keeping your workplace consistently fresh and beautifully styled.

Do you operate internationally?

Yes. Floral Image operates across multiple countries and cities, with local teams providing consistent delivery and styling wherever your business is based.

What happens to the flowers after they’re replaced?

Each month, your previous arrangement is collected, refurbished, and reused. Components are recycled or repurposed at end-of-life to minimise environmental impact.

Can I customise my service across multiple sites or regions?

You can. Whether you manage a single location or a national network, we coordinate delivery, styling, and refresh schedules across all your sites — ensuring consistent presentation and brand alignment everywhere.

Do you provide short-term or event-based options?

Yes. We can tailor installations for conferences, property launches, or seasonal events — providing short-term refresh cycles that deliver maximum impact when it matters most.

Can’t find the answer?

Our team is here to help - reach out and we’ll point you in the right direction.

Try the workplace complement that brings compliments.

Lift the image of your business and the mood of every person who enters it, with our designer flowers and marvellous monthly refresh service.

CTA Background Image

Select your language

  • USA (English)
  • USA (Spanish)

Great news! We can deliver to your postcode.

It looks like your business can be serviced by a different franchisee!

Sorry, but it seems you’re not located within a Floral Image Team’s area.

Please click the button below to locate a Floral Image Team close to your business.

Sorry, but it seems you’re not located within this Floral Image Team’s local area.

We currently don’t deliver to . However, we will contact you once we have a franchisee available in your area